Introduction

In today’s fast-paced digital economy, organizations are leveraging ERP systems to streamline operations, enhance quality control, and drive operational excellence. Quality Management (QM) in ERP integrates critical processes such as inventory management, production planning, compliance tracking, and real-time analytics, enabling businesses to deliver consistent, high-quality products. By adopting a robust QM framework within ERP systems, organizations can reduce defects, improve customer satisfaction, and ensure regulatory compliance across the supply chain.

Quality Management (QM) in ERP Systems Training Course equips professionals with the skills to implement, configure, and optimize QM modules in leading ERP platforms such as SAP, Oracle, and Microsoft Dynamics 365. Participants will gain practical insights into quality inspection processes, audit management, and continuous improvement strategies. Through case studies, interactive sessions, and real-time simulations, learners will master techniques to monitor KPIs, risk management, supplier quality, and process standardization, positioning themselves as key contributors to organizational quality transformation.

Programme Curriculum

Quality Management (QM) in ERP Systems Training Course

Introduction

Course Duration

5 days

Course Objectives

Understand the fundamentals of Quality Management in ERP systems
Implement quality planning, inspection, and control processes
Configure ERP QM modules for production and procurement
Apply real-time quality analytics for data-driven decision-making
Integrate supplier and vendor quality management in ERP
Conduct internal audits and compliance monitoring effectively
Optimize production process quality and reduce defects
Master non-conformance and corrective action workflows
Utilize quality dashboards and KPI tracking in ERP
Apply continuous improvement and Lean Six Sigma principles
Manage regulatory compliance and certification requirements
Leverage case studies to identify and resolve quality bottlenecks
Enhance cross-functional collaboration for enterprise-wide quality management

Target Audience

Quality Managers and QA Professionals
Production and Operations Managers
ERP Functional Consultants
Supply Chain and Procurement Specialists
Manufacturing Engineers
Compliance and Regulatory Officers
IT Professionals implementing ERP systems
Business Analysts focusing on process optimization

Course Modules

Module 1: Introduction to QM in ERP Systems

Overview of ERP and QM integration
Key quality management processes
Benefits of QM in ERP
Industry standards and best practices
Case Study: Implementing QM in a mid-sized manufacturing firm

Module 2: Quality Planning & Inspection

Quality planning in ERP workflows
Inspection types and procedures
Sampling and statistical process control
Integration with production orders
Case Study: Reducing defect rates in automotive parts manufacturing

Module 3: Material & Supplier Quality Management

Vendor evaluation and selection
Incoming material inspection
Supplier quality audits
Non-conformance management
Case Study: Supplier quality improvement in electronics manufacturing

Module 4: Production Quality Control

In-process inspections and checkpoints
Quality notifications and defect tracking
Root cause analysis tools
Corrective and preventive actions (CAPA)
Case Study: Lean manufacturing process optimization

Module 5: Compliance & Audit Management

Regulatory compliance integration
Audit planning and execution
Documentation and reporting
Risk management strategies
Case Study: Achieving ISO 9001 certification in a pharmaceutical company

Module 6: Quality Analytics & KPI Management

Designing quality dashboards
Tracking key quality indicators
Data-driven decision-making
Predictive analytics for quality improvement
Case Study: KPI-driven defect reduction in FMCG sector

Module 7: Continuous Improvement & Lean Six Sigma

Lean principles and Six Sigma methodology
Process optimization strategies
Waste reduction techniques
Integration with ERP workflows
Case Study: Six Sigma project implementation in manufacturing

Module 8: Advanced QM Practices in ERP

Automation and AI in quality management
IoT-based quality monitoring
Cross-functional quality collaboration
ERP customization for advanced QM
Case Study: Digital transformation in quality management using ERP

Training Methodology

This course employs a participatory and hands-on approach to ensure practical learning, including:

Interactive lectures and presentations.
Group discussions and brainstorming sessions.
Hands-on exercises using real-world datasets.
Role-playing and scenario-based simulations.
Analysis of case studies to bridge theory and practice.
Peer-to-peer learning and networking.
Expert-led Q&A sessions.
Continuous feedback and personalized guidance.

Register as a group from 3 participants for a Discount

Send us an email: info@fineskilltrainingcenter.org or call +254769199797

Certification

Upon successful completion of this training, participants will be issued with a globally- recognized certificate.

Tailor-Made Course

We also offer tailor-made courses based on your needs.

Key Notes

a. The participant must be conversant with English.

b. Upon completion of training the participant will be issued with an Authorized Training Certificate

c. Course duration is flexible and the contents can be modified to fit any number of days.

d. The course fee includes facilitation training materials, 2 coffee breaks, buffet lunch and A Certificate upon successful completion of Training.

e. One-year post-training support Consultation and Coaching provided after the course.

f. Payment should be done at least a week before commence of the training, to Fineskill Training Center account, as indicated in the invoice so as to enable us prepare better for you.

Programme Fee

Duration: 5 Days

Method: Online or Physical

Online Price: $1,000

Physical Price: $1,500

Certification: Accredited Certificate

View Available Dates 📄 Download Course Outline (PDF)

Available Sessions

Location

Month

Year

Sep 21 2026

21 Sep — 25 Sep 2026

💻 Online / Virtual session

Online $1,000