Introduction

Social dialogue has become a cornerstone of modern labour governance, decent work agenda, and sustainable industrial relations systems. In an era defined by global workforce transformation, gig economy expansion, digital labour platforms, and increasing demand for equitable labour standards, strengthening structured engagement between workers, employers, and government is essential. Social Dialogue for Workers’ Welfare Training Course is designed to build institutional and individual capacity to promote inclusive negotiation, collective bargaining, workplace democracy, and social protection frameworks that safeguard workers’ rights and wellbeing.

The course equips participants with practical tools to enhance tripartite cooperation, labour law compliance, dispute resolution mechanisms, and participatory decision-making systems. It emphasizes real-world application through case studies on union-employer negotiations, wage policy reforms, occupational safety improvements, and social protection expansion programs. By the end of the training, participants will be able to design and implement effective worker welfare strategies aligned with ILO standards, ESG frameworks, and sustainable development goals (SDGs).

Programme Curriculum

Social Dialogue for Workers’ Welfare Training Course

Introduction

Course Duration

5 days

Course Objectives

Strengthen social dialogue frameworks for inclusive labour governance
Enhance collective bargaining capacity for fair wage systems
Promote decent work standards and compliance mechanisms
Build effective tripartite negotiation skills (government–employer–worker)
Improve labour rights advocacy and policy engagement
Strengthen workplace dispute resolution and mediation systems
Advance occupational health and safety (OHS) governance
Support gender equality and inclusive labour participation
Integrate ESG (Environmental, Social, Governance) labour practices
Develop social protection and welfare policy design skills
Strengthen trade union leadership and representation capacity
Enhance labour law interpretation and compliance enforcement
Promote sustainable industrial relations and workforce resilience

Target Audience

Trade union leaders and representatives
HR managers and industrial relations officers
Labour ministry and government officials
Employer association representatives
Workplace supervisors and team leaders
NGO labour rights advocates
Occupational safety and health practitioners
Policy researchers and labour economists

Course Modules

Module 1: Foundations of Social Dialogue

Concepts of social dialogue and industrial relations
Tripartite governance structures and roles
International Labour Organization (ILO) standards overview
Successful national social dialogue framework in wage reform
Case Study: Breakdown of dialogue leading to industrial strike escalation

Module 2: Collective Bargaining & Negotiation Skills

Principles of collective bargaining systems
Negotiation techniques and conflict de-escalation
Wage determination frameworks
Multi-sector wage agreement negotiation success
Case Study: Failed bargaining due to weak representation

Module 3: Labour Rights & Legal Compliance

Labour laws and worker protection frameworks
Compliance monitoring systems
Enforcement mechanisms and penalties
Labour rights violation remediation in manufacturing sector
Case Study: Legal compliance improvement in public service unions

Module 4: Workplace Conflict Resolution

Types of workplace conflicts and triggers
Mediation and arbitration processes
Grievance handling systems
Resolution of long-term union dispute in transport sector
Case Study: Internal grievance system reducing turnover

Module 5: Occupational Health & Safety Governance

Workplace safety standards and risk assessment
Accident prevention systems
Worker wellbeing policies
Industrial safety overhaul in construction sector
Case Study: Pandemic-era workplace safety adaptation

Module 6: Social Protection & Welfare Systems

Social security and insurance frameworks
Pension and benefits systems
Informal sector protection strategies
Expansion of health coverage for informal workers
Case Study: Successful unemployment benefit reform model

Module 7: Inclusive Labour & Gender Equality

Gender mainstreaming in labour policies
Youth and vulnerable worker inclusion
Anti-discrimination frameworks
Women empowerment in manufacturing workforce
Case Study: Youth employment integration through dialogue platforms

Module 8: Sustainable Industrial Relations & ESG Integration

ESG principles in labour governance
Sustainable workforce development strategies
Digital transformation and future of work
ESG-driven labour reform in multinational company
Case Study: Digital labour platform regulation via social dialogue

Training Methodology

This course employs a participatory and hands-on approach to ensure practical learning, including:

Interactive lectures and presentations.
Group discussions and brainstorming sessions.
Hands-on exercises using real-world datasets.
Role-playing and scenario-based simulations.
Analysis of case studies to bridge theory and practice.
Peer-to-peer learning and networking.
Expert-led Q&A sessions.
Continuous feedback and personalized guidance.

Register as a group from 3 participants for a Discount

Send us an email: info@fineskilltrainingcenter.org or call +254769199797

Certification

Upon successful completion of this training, participants will be issued with a globally- recognized certificate.

Tailor-Made Course

We also offer tailor-made courses based on your needs.

Key Notes

a. The participant must be conversant with English.

b. Upon completion of training the participant will be issued with an Authorized Training Certificate

c. Course duration is flexible and the contents can be modified to fit any number of days.

d. The course fee includes facilitation training materials, 2 coffee breaks, buffet lunch and A Certificate upon successful completion of Training.

e. One-year post-training support Consultation and Coaching provided after the course.

f. Payment should be done at least a week before commence of the training, to Fineskill Training Center account, as indicated in the invoice so as to enable us prepare better for you

Skills & Software Covered

Tripartite dialogue welfare advocacy stakeholder engagement policy negotiation

Programme Fee

Duration: 5 Days

Method: Online or Physical

Online Price: $1,000

Physical Price: $1,500

Certification: Accredited Certificate

View Available Dates 📄 Download Course Outline (PDF)

Available Sessions

Location

Month

Year

Sep 21 2026

21 Sep — 25 Sep 2026

💻 Online / Virtual session

Online $1,000

Social Dialogue for Workers' Welfare Training Course

Introduction

Programme Curriculum

Training Methodology

Skills & Software Covered

Available Sessions